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Cisco Meraki Setup
Cisco Meraki is a cloud-managed networking platform. Once connected, Junto can look up devices, view connected clients, check uplink health, review alerts, and inspect inventory — giving the AI agent full network visibility during ticket triage.
Prerequisites
- A Cisco Meraki account with Dashboard API access enabled
- A Meraki API key
- Access to the Meraki organizations you want to monitor
Step 1: Generate an API Key
See Cisco Meraki Dashboard API for detailed instructions.
- Log in to the Meraki Dashboard.
- Navigate to Organization > API & Webhooks and ensure API access is enabled.
- Go to your profile and generate an API key.
- Copy the API key.
Step 2: Configure in Junto
- In Junto, go to Settings > Integrations > Cisco Meraki.
- Click Add Configuration and enter your API Key. This is encrypted before storage.
- Click Create. Junto validates the connection before saving.
Step 3: Map Companies to Organizations
- After connecting, Junto lists the Meraki organizations accessible with your API key.
- Use the company mapping interface to link each Junto company to its Meraki organization.
- Save mappings.
What the AI Agent Can Do
All Meraki tools are read-only and do not require approval.
Devices
| Tool | Description | Risk Level |
|---|---|---|
| List Devices | List all devices with status (online, offline, dormant, alerting), model, serial number, and WAN IPs | Low |
| Get Device Details | View detailed info for a specific device including model, firmware, WAN IPs, network assignment, and tags | Low |
| Get Switch Ports | View port statuses, speed, duplex, LLDP neighbor info, client count, and PoE allocation | Low |
Networks & VLANs
| Tool | Description | Risk Level |
|---|---|---|
| List Networks | List all networks with product types (appliance, switch, wireless) and tags | Low |
| List VLANs | View VLAN configurations on MX security appliances | Low |
Clients
| Tool | Description | Risk Level |
|---|---|---|
| List Clients | View connected endpoints (wired, wireless, VPN) with MAC, IP, manufacturer, VLAN, and bandwidth usage | Low |
Connectivity & Health
| Tool | Description | Risk Level |
|---|---|---|
| Get Device Uplink (LLDP/CDP) | Discover physical connectivity using LLDP/CDP — shows neighbor device, platform, port, and management address | Low |
| Get Uplink Statuses | View WAN uplink health for MX appliances and cellular gateways including interface, status, public IP, and DNS | Low |
| List Alerts | View network health alerts across the organization with severity, type, and affected devices | Low |
Inventory
| Tool | Description | Risk Level |
|---|---|---|
| Get Inventory | List all devices including unclaimed or unassigned units with serial, model, claim date, and end-of-life/end-of-sale status | Low |
TIP
All Meraki tools are read-only. The AI agent can view devices, networks, clients, and alerts but cannot modify configurations, reboot devices, or block clients.
Troubleshooting
- Connection fails -- Verify your API key is correct and that Dashboard API access is enabled for your organization.
- No organizations listed -- Confirm your API key has access to the expected Meraki organizations.
- Devices not found -- Check that the company-to-organization mapping is correct.
- Missing VLANs -- VLAN listing is only available on MX security appliances. Other device types do not expose VLANs through this integration.