Junto Help Center

Guides for the AI Helpdesk Command Center — set up the agent, connect your stack, and tune the processors that triage every ticket.

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AI Agent

An AI-powered triage agent that reads incoming tickets, gathers context from your integrations, and recommends next steps -- all within a conversational interface.

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Integrations

Connect your PSA, RMM, documentation, security, and licensing tools. Junto supports ConnectWise PSA, NinjaOne, ITGlue, Sophos Central, Pax8, and more.

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Processors

Configurable AI processors that run automatically on every incoming signal. Classify issue types, extract entities, analyze sentiment, suggest categories, and update ticket descriptions.

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Runbooks

Create step-by-step operational runbooks that your AI agent can reference or execute. Standardize procedures and reduce resolution time across your team.

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